This Data Protection Notice applies to your personal data that we collect, use and process in connection with the transaction you take when you visit our website https://crowdsol.com  as a website visitor, user/event participant/attendee, organizer/event planner/host or potential customer.

We may obtain your personal data from the following sources:

a) from you directly: (for example, at the time of subscribing to services offered on our website, including but not limited to newsletters, interactive services or requesting further goods or services); 

and/or

b) from your device or browser: data that is automatically collected (which will vary depending

on your browser settings) by your browser or device, for example, the IP address of your internet

service provider, the operating system you use, the name and version of your internet browser.

The information provided by your browser does not identify you personally;

c) from your correspondence with us (for example, by e-mail or any other digital or electronic form, including social media).

If you contact us, we may keep a record of that correspondence.

We may process your personal data in different ways. In all cases we are committed to protecting your personal data. In each of the subheadings listed below, we describe how we obtain your personal data and how we treat it. 

1. WEBSITE VISITORS

   We may collect your personal data when you visit our to web site.

   1. Personal data that we collect and process

      Category of Personal Data	Personal Data
      Personal Identification Data	First name, last name
      Contact Information Data	E-mail address
      Technical Data	This is data about your computer hardware and software that is automatically collected by us such as; device type (eg mobile, computer, laptop, tablet), browser information (e.g. browser type, language and history), IP address, operating system, access times, settings and referring website addresses.
      Cookies	Cookie data (for more information please see our Cookie Policy)

         
   2. Why do we collect your personal data and what are our lawful bases for it?

      Purpose of Data Processing	Lawful Basis	Category of Personal Data
      To provide our website services to website users	Legitimate Interest	Identity Details Data Contact Information Data Technical Data Cookies
      To keep records/filing notifications and to communicate with relevant governmental authorities as required by law	To comply with legal obligations.	Technical Data
      Monitor any external security threats to our systems (such as hacks)	Legitimate Interest	Technical Data
      Remembering website users’ preferences	Legitimate Interest	Cookies
      To request Form for Website Visitors	Performance of a contract with you or to take steps at your request, before entering a contract	Cookies

   3. How long do we keep your personal data?

      We will keep your personal data only for as long as is necessary for the purposes for which it was collected in connection with your use of our website.

2. USER/EVENT PARTICIPANT/ATTENDEE We may collect your personal data in connection with user/event participant/attendee processes.
   1. Personal data that we collect and process

      Category of Personal Data	Personal Data
      Personal Identification Data:	Name, Surname, Marital Status, Signature
      Contact Information Data:	Telephone Number, E-mail Address, Address Information, Geolocation Details, Social Media Accounts, Secondary E-mail
      Customer Operation Details:	Customer Complaint, Request and Appreciation, Order Details, Call Center Records
      Process Security Information:	Log Information, Device Information, Password/ Code Details, IP Details, Internet Log In/Out Details
      Finance Data:	Invoice/Debt Details
      Your Professional Experience:	Profession/ Title details, Industry Sector, Workplace Company Name, Business Level, Company Business type
      Marketing Data:	Records of Cookies, Surveys, Personal Interests (For marketing and personalized services), History of Shopping Details
      Visual and Audio Records:	Photograph, Voice Records, Visual Records (Video records etc.)
      Other Data:	Biography, Chat Messages, Non-marketing Surveys

   2. Why do we collect your personal data and what are our lawful bases for it?

      Purpose of Data Processing	Lawful Basis	Category of Personal Data
      To Facilitate Contests and Other Promotions	Your prior consent	Identity Details Data Contact Information Data Profession Experience Data
      Execution of Analytics Processes	Your prior consent	Marketing Data
      To Use Remarketing Data	Your prior consent	Marketing Data
      Sales Contact Form	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Information Data Profession Experience Data
      General Inquiry Form	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Provide Product Help & Support	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Carry Out Social Media Campaigns (Facebook Pixel, Instagram etc.)	Your prior consent	Marketing Data
      To Process Cookies on The Website	Your prior consent	Marketing Data
      To Send Newsletters	Your prior consent	Contact Details Data Profession Experience Data
      E-book Process	Your prior consent	Identity Details Data Contact Details Data Profession Experience Data
      To Conduct Test Processes for the Development of the Platform	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Visual and Audio Records Other Data-Surveys
      To Provide Customer Support/E-Mail	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Information Data Finance Data Profession Experience Data Marketing Data
      To Provide Customer Support/Chatbot and Livechat	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      To Provide Customer Support/WebCall	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Data Profession Experience Data
      To Provide Customer Support/Ticketing Tool	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Data Finance Data Profession Experience Data Marketing Data
      To Provide Customer Support/BackOffice	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Data Profession Experience Data
      To Send Notification Messages	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Process Security Data
      To Conduct Surveys about Support Service	Company’s legitimate interest.	Identity Details Data Contact Details Data Customer Operation Data Process Security Information Data Profession Experience Data Other Data-Surveys
      To Carry Out Ticket Purchase Process	Performance of a contract with you or to take steps at your request, before entering a contract.	Identity Details Data Contact Details Data Customer Operation Data
      Cancellation of Tickets for Attendees	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Data
      To Provide Demo Usage Process	Performance of a contract with you or to take steps at your request, before entering a contract.	Identity Details Data Contact Details Data
      To Carry Out Digital Sales	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Carry Out Direct Sales	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Data Finance Data Profession Experience Data
      To Provide Additional Services	Performance of a contract with you or to take steps at your request, before entering a contract.	Identity Details Data Contact Details Data Profession Experience Data
      User Account Creation Process	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Process Security Information Data
      E-mail Verification Process	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      User Login Process	Performance of a contract with you or to take steps at your request, before entering a contract	Contact Details Data Process Security Information Data
      Profiling Users According to Their Interests	Your prior consent	Marketing Data
      To Update User Profile	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data Marketing Data Visual and Audio Records
      To Carry Out Event Registration Process	Performance of a contract with you or to take steps at your request, before entering a contract.	Identity Details Data Profession Experience Data
      To Provide Chat Messaging Service	Performance of a contract with you or to take steps at your request, before entering a contract.	Other Data which is related to chat messages
      To Provide Poll Service	Performance of a contract with you or to take steps at your request, before entering a contract.	Other Data which is related to Custom polls by event organizers and speakers.
      To Provide Video Broadcast And Recording Service	Performance of a contract with you or to take steps at your request, before entering a contract.	Visual and Audio Records Data
      To Log User Action for Security	Performance of a contract with you or to take steps at your request, before entering a contract	Process Security Information Data
      To Log User Action for Personalization and Analytics	Your prior consent	Process Security Information Data Marketing Data

   3. How long do we keep your personal data? We will Process your Personal Data only for as long as is necessary for the purposes for which it was collected in connection with the provision of service to you, unless we have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise or defence of legal claims.
3. ORGANIZER/EVENT PLANNER/HOST We may process your personal data in connection with organizer/event planner/host processes.
   1. Personal data that we collect and process

      Category of Personal Data	Personal Data
      Personal Identification Data:	Name, surname, Marital Status, ID Number, Tax Number, Signature
      Contact Information Data:	Telephone Number, E-mail Address, Address Information, Geolocation Details, Social Media Accounts, Secondary E-mail
      Personnel Information:	Curriculum Vitae, Education Information,
      Customer Operation Details:	Customer Complaint, Request and Appreciation, Order Details, Invoice, Note, Cheque Details, Call Center Records
      Process Security Information:	Log Information, Device Information, Password/ Code Details, IP Details, Internet Log In/Out Details
      Finance Data:	Invoice/Debt Details
      Your Professional Experience:	Profession/ Title details, Industry Sector, Workplace Company Name, Business Level, Company Business Type
      Marketing Data:	Records of Cookies, Survey, Personal Interests (For marketing and personalized services), History of Shopping Details
      Visual and Audio Records:	Photograph, Voice Records
      Other Data:	Biography, Non-marketing Surveys

   2. Why do we collect your personal data and what are our lawful bases for it? 

      Purpose of Data Processing	Lawful Basis	Category of Personal Data
      To Facilitate Contests and Other Promotions	Your prior consent	Identity Details Data Contact Information Data Profession Experience Data
      Execution of Analytics Processes	Your prior consent	Marketing Data
      To Use of Remarketing Data	Your prior consent	Marketing Data
      Sales Contact Form	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Information Data Profession Experience Data
      General Inquiry Form	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Provide Product Help & Support	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Carry Out Social Media Campaigns (Facebook Pixel, Instagram etc.)	Your prior consent	Marketing Data
      To Process Cookies on The Website	Your prior consent	Marketing Data
      To Send Newsletters	Your prior consent	Contact Details Data Profession Experience Data
      E- book Process	Your prior consent	Identity Details Data Contact Details Data Profession Experience Data
      To Provide Customer Support/E-Mail	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Information Data Finance Data Profession Experience Data Marketing Data
      To Provide Customer Support/Chatbot and Livechat	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      To Provide Customer Support/WebCall	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Data Profession Experience Data
      To Provide Customer Support/Ticketing Tool	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Data Finance Data Profession Experience Data Marketing Data
      To Provide Customer Support/BackOffice	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Data Profession Experience Data
      To Send Notification Messages	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Process Security Data
      To Conduct Surveys about Support Service	Company’s legitimate interest.	Identity Details Data Contact Details Data Customer Operation Data Process Security Information Data Profession Experience Data Other Data-Surveys
      To Conduct Payment Process For an Event	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      Cancellation Of Tickets for Attendees	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      To Buy/Renew Packages (Monthly&Annual)	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      To Carry Out Billing Process	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      To Provide Payment History	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      To Carry Out Termination of Packages	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      To Carry Out Digital Sales	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Carry Out Direct Sales	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Data Finance Data Profession Experience Data
      To Make a Proposal	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Provide Additional Services	Performance of a contract with you or to take steps at your request, before entering a contract.	Identity Details Data Contact Details Data Profession Experience Data
      To Receive Payments	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Data Finance Data Profession Experience Data
      User Account Creation Process	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Process Security Information Data
      E-mail Verification Process	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      User Login Process	Performance of a contract with you or to take steps at your request, before entering a contract	Contact Details Data Process Security Information Data
      Profiling Users According to Their Interests	Your prior consent	Marketing Data
      To Update User Profile	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data Marketing Data Visual and Audio Records
      To Manage Subscription	Performance of a contract with you or to take steps at your request, before entering a contract	Contact Details Data Customer Operation Data Finance Data
      To Log User Action for Security	Performance of a contract with you or to take steps at your request, before entering a contract	Process Security Information Data
      To Log User Action for Personalization and Analytics	Your prior consent	Process Security Information Data Marketing Data

   3. How long do we keep your personal data We will process your personal data only for as long as is necessary for the purposes for which it was collected in connection with the provision of service to you, unless we have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise or defence of legal claims.
4. POTENTIAL COSTUMER We may collect your personal data related to potential customer processes.
   1. Personal data that we collect and process

      Category of Personal Data	Personal Data
      Personal Identification Data:	Name, surname, ID Number, Tax Number, Signature, Marital Status
      Contact Information Data:	Phone Number, E-mail, Address Information, Social Media Accounts, Secondary e-mail
      Personnel Information:	Wage Details, Curriculum Vitae, Education Information,
      Customer Operation Data:	Complaint, Request and Appreciation, Call Center Records
      Process Security Information:	Log Information, Device Information, IP Details
      Your Professional Experience:	Profession/ Title details, Industry Sector, Workplace Company Name, Business Level, Company Business Type
      Marketing Data:	Records of Cookies, Survey
      Visual and Audio Records:	Visual Records (video records), Voice Records.

   2. Why do we collect your personal data and what are our lawful bases for it?

      Purpose of Data Processing	Lawful Basis	Category of Personal Data
      To Facilitate Contests and Other Promotions	Your prior consent	Identity Details Data Contact Information Data Profession Experience Data
      Execution of Analytics Processes	Your prior consent	Marketing Data
      To Use Remarketing Data	Your prior consent	Marketing Data
      Sales Contact Form	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Information Data Profession Experience Data
      General Inquiry Form	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Provide Product Help & Support	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Carry Out Social Media Campaigns (Facebook Pixel, Instagram etc.)	Your prior consent	Marketing Data
      To Process Cookies on The Website	Your prior consent	Marketing Data
      To Send Newsletters	Your prior consent	Contact Details Data Profession Experience Data
      E-book Process	Your prior consent	Identity Details Data Contact Details Data Profession Experience Data
      To Conduct Test Processes for the Development of the Platform	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Personnel Information Data Marketing Data Visual and Audio Records Data
      To Provide Customer Support/E-Mail	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Information Data Finance Data Profession Experience Data Marketing Data
      To Provide Customer Support/Chatbot and Livechat	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      To Provide Customer Support/WebCall	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Data Profession Experience Data
      To Provide Customer Support/Ticketing Tool	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Data Finance Data Profession Experience Data Marketing Data
      To Provide Customer Support/BackOffice	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Details Data Process Security Data Profession Experience Data
      To Conduct Surveys about Support Service	Company’s legitimate interest.	Identity Details Data Contact Details Data Customer Operation Data Process Security Information Data Profession Experience Data Marketing Data
      To Provide Demo Usage Process	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data
      To Conduct Surveys	Company’s legitimate interest.	Identity Details Data Contact Details Data Marketing Data
      To Carry Out Digital Sales	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      To Carry Out Direct Sales	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Customer Operation Data Finance Data Profession Experience Data
      Data Acquisition from Third Parties	Company’s legitimate interest	Identity Details Data Contact Details Data Profession Experience Data
      Data Collection via Linkedln	Your prior consent	Identity Details Data Contact Details Data Personnel Information Data Profession Experience Data
      Data Collection through Fairs	Company’s legitimate interest	Identity Details Data Contact Details Data Profession Experience Data
      Data Collection by Member Association Database / Events	Company’s legitimate interest	Identity Details Data Contact Details Data Profession Experience Data
      To Execute Proposals	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data Profession Experience Data
      E-mail Verification Process	Performance of a contract with you or to take steps at your request, before entering a contract	Identity Details Data Contact Details Data

   3. How long do we keep your personal data? We will Process your Personal Data only for as long as is necessary for the purposes for which it was collected in connection with the provision of service to you, unless we have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise or defence of legal claims.
5. WHO DO WE SHARE YOUR PERSONAL DATA WITH? Foreign Affiliates and Subsidiaries We may share your personal data with our affiliates E Event Platform Turkey Teknoloji Anonim Şirketi because we share the same management and IT systems. Such transfers are governed by UK GDPR compliant agreements between the affiliates for the protection, integrity and confidentiality of personal data. Suppliers inside UK and Other Countries We may disclose information about you to organisations that provide services for us, ensuring that they are contractually obligated to keep your personal data confidential and will comply with the UK GDPR. We may share your information with the following types of service providers: – service providers that assist us in providing our services, – technical support providers who assist with our servers and IT infrastructure, – third party software providers, where the provider hosts the relevant personal data on our behalf; – professional advisers including but not limited to solicitors, accountants, tax advisors, auditors and insurance brokers; Shareholders  We may share your personal data with our shareholders to carry out sales contracts. Organizers  We may disclose your personal data to event organizers to carry ticket purchase process, cancellation of tickets and event registration process. Public Authorities We may disclose your personal data as permitted by law in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of consumer agreements, or as required by law.
6. TRANSFERS OF PERSONAL DATA OUTSIDE THE UK We share personal data with external vendors or service providers or suppliers that we engage to perform services or functions on our behalf and under our instructions. Where these service providers are located within the UK, we ensure that they are contractually obligated to comply with the data protection rules. We also ensure in our contracts with these organisations that they only process personal data in accordance with our instructions and in order to provide the agreed services and protect the integrity and confidentiality of your personal data entrusted to them. We also share personal data with our affiliates and service providers abroad. Where these countries are not recognised as locations providing adequate protection for personal data, we sign the Information Commissioner’s Office-approved international data transfer agreement (“IDTA”) or the international data transfer addendum to the European Commission’s standard contractual clauses for international data transfers (“Addendum”) to protect your data or where necessary obtain your consent as required by UK GDPR to be able to transfer lawfully.
7. YOUR DATA PROTECTION RIGHTS You have the following rights in relation to your personal data in accordance with the provisions of Section 3 of UK GDPR; – Right to be informed: organisations must tell individuals what data of theirs is being collected, how it is being used, how long it will be kept and whether it will be shared with any third parties. – Right of access: individuals have the right to request a copy of the information that an organisation holds on them. – Right of rectification: individuals have the right to correct data that is inaccurate or incomplete. – Right to erasure and right to be forgotten: in certain circumstances, individuals can ask organisations to erase any personal data that is stored on them, including the Internet. – Right of portability: individuals can request that organisation transfer any data that it holds on them to another company. – Right to restrict processing: individuals can request that an organisation limits the way it uses personal data. – Right to object: individuals have the right to challenge certain types of processing, such as direct marketing. – Rights related to automated decision-making including profiling: individuals can ask organisations to provide a copy of its automated processing activities if they believe the data is being processed unlawfully. You should also remind individuals that they are free to exercise their rights and explain how they can do this.
8. HOW CAN YOU WITHDRAW YOUR CONSENT? If you consent to us processing your personal data, please note that you may withdraw this consent at any time. In order to withdraw the consent, please use our application to remove your consent. Please note that your consent can only be withdrawn for future processing activities and such a withdrawal does not have any influence on the lawfulness of past processing activities. In some cases, we may be entitled in spite of your withdrawal to continue to process your personal data on a different legal basis.
9. UPDATING THIS DATA PROTECTION NOTICE We reserve the right to update this Data Protection Notice at any time. We will let you know about the changes by publishing the updated version of the Data Protection Notice here. We are committed to protecting and respecting your privacy and will continue to do so in any future changes we make to this Data Protection Notice.
10. HOW TO GET IN TOUCH WITH US AND HOW CAN YOU EXERCISE YOUR LEGAL RIGHTS? If you have any questions about our Data Protection Notice, or if you would like to make a complaint about a possible breach of personal data or to exercise one of your data protection rights, please contact us as described below. Contact us; Company address; 12 New Fetter Lane, London, United Kingdom, EC4A 1JP Company phone number; +44 20 4540 2035 Company E-mail address:privacy@crowdsol.com  If you have any concerns about how we process your personal data, please feel free to contact our data protection officer, who will investigate the matter and make a comeback to you, by sending an email to privacy@crowdsol.com If you are still not satisfied after our response or believe we are not using your personal information in line with the law, you also have the right to complain to the data-protection regulator in the country where you live or work.